Extended Care Health Option

The Extended Care Health Option (ECHO) is a supplemental benefit program that provides services and supplies beyond the basic TRICARE military health care program. ECHO is available to active duty family members (ADFMs) who meet the qualifications of a specific physical, developmental and/or mental disability. The program provides beneficiaries with coordinated ECHO services and supplies to reduce the disabling effects of the qualifying condition or disorder. 

• Eligibility and Qualifying Conditions
• Benefits
• Cost Information
• Registration Process
• Guidelines for ECHO Authorizations
• Case Management and ECHO
• Patient Bill of Rights and Responsibilities

ECHO Contact Information

Health Net Federal Services, LLC (HNFS) ECHO coordinators are available to help beneficiaries in the ECHO program access care, locate providers and maximize their TRICARE benefit. You can call the HNFS Case/Care Line at 1-844-52-HELPU (1-844-524-3578) ask to speak with an ECHO coordinator.