Autism Care Demonstration

A new TRICARE West Region contract is scheduled to start Jan. 1, 2025. With this, the West Region contractor will change from Health Net Federal Services, LLC (HNFS) to TriWest Healthcare Alliance (TriWest). HNFS is honored to provide exceptional service under the current West Region contract, and we will continue to do so throughout the remainder of our contract.

Read our West Region transition FAQs to learn more. 

HNFS and our team of clinicians and coordinators will continue to assist with health care through Dec. 31, 2024. HNFS and TriWest are working together to ensure a smooth transition. We have provided TriWest with all the information needed to manage care under the Autism Care Demonstration (ACD). 

This transfer of data includes referral and authorization details, supporting clinical documents, completed outcome measures (Vineland, SRS, SIPA, PSI, PDDBI), ACD eligibility documents (validated assessment tools), documents related to the authorization process (DSM V Checklists, treatment plans), and other applicable data elements, including due dates for referrals and the ACD program requirements. 

For those beneficiaries who currently have an assigned Autism Service Navigator (ASN), we have provided TriWest all Comprehensive Care Plans and their corresponding due dates. The newly assigned ASN at TriWest will be reaching out. Beneficiaries who have questions about their ASN assignment should contact TriWest directly on or after Jan. 1, 2025.

We know that continuity of care is critical to effective applied behavior analysis service. You can now view TriWest’s network directory at www.tricare.mil/west to check if you are currently listed in TriWest’s network (providers are added daily). 

Questions about ACD referrals and authorizations after Jan. 1? Read the related article in our Newsroom.