Access Standards
TRICARE Prime beneficiaries are guaranteed certain access standards for care. The chart below describes the access standards for TRICARE Prime beneficiaries.
|
Urgent Care |
Routine Care |
Referred/Specialty Care |
Wellness/Preventive Care |
---|
Appointment Wait Time |
Not to exceed 24 hours |
Not to exceed 7 days |
Not to exceed 4 weeks |
Not to exceed 4 weeks |
---|
Drive Time |
N/A |
Within 30 minutes from home |
Within 60 minutes from home |
N/A |
---|
Wait Time in Office |
Not to exceed 30 minutes for non-emergency situations |
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Visit our getting care page for descriptions of the types of care listed above.