Get in Touch With Our Autism Care Demonstration Customer Service Representatives and Clinical Experts

Wednesday, May 29, 2024

Did you know that you can contact Health Net Federal Services, LLC’s (HNFS) Autism Care Demonstration (ACD) customer service team for answers to your ACD-related questions? 

Our ACD customer service representatives can answer questions about eligibility, benefits, finding a provider, authorizations and referrals, claims, moving, access-to-care standards, and more. For questions that require additional support, you also can talk to an ACD expert clinical or non-clinical team member. 

Get the Most From Your ACD Customer Service Line Call 

When you call the ACD customer service line, have your TRICARE information (Department of Defense Benefits Number or sponsor Social Security number) ready for the ACD customer service representative. Having this information ready will help you get to the reason you’re calling right away. 

Email Support

You can also email your ACD-specific questions to us at CS_ABA@hnfs.com. 

Visit our ACD Contact Us page for contact details.