TRICARE West for Providers

Effective May 1, 2025, please contact TriWest for West Region customer service. Learn more >>.
 

Authorizations

TriWest will accept referrals and pre-authorizations from HNFS that were issued prior to Jan. 1, 2025. These will be valid through their expiration or June 30, 2025, whichever comes first. TriWest will accept referrals under the Autism Care Demonstration through the expiration date.

HNFS can no longer update or adjust any referrals or pre-authorizations. You must contact TriWest for assistance.
 

Claims

As of May 1, 2025, HNFS can no longer accept claims or claim adjustments for services rendered prior to Jan. 1, 2025.

For claims submitted to us by April 30, 2025, access our Check Claims Status tool through June 30, 2025.
 

Website

This website will remain available through June 30, 2025, although content will be limited.

• HNFS' Claims Customer Service Line Ends April 30
• Have Questions About Your 1099? Tax Hotline Available
• HNFS offers TRICARE T2017 West Region claims support through April of 2025
• HNFS will support you during the TRICARE contract change
• Learn how referrals will work as new TRICARE contracts start in 2025