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Frequently Asked Questions

Provider

West Region Transition

(Transition) Where can I learn more about TRICARE contract changes that are effective Jan. 1, 2025?

Access Standards

(Access Standards) What are provider appointment access standards?

Appeals and Grievances

Applied Behavior Analysis

(ABA) How can I learn more about the Autism Care Demonstration?
(ABA) How do I update the following demographics: address, phone number or fax number?
(ABA) How does a credentialed provider or certified behavior technician get established at multiple locations?
(ABA) Once a complete application is received, how long does it take to get a provider certified or credentialed and loaded into the system?
(ABA) I'm a new behavior technician. How do I determine my effective date?
(ABA) How do I change my specialty?
(ABA) Are ABA providers required to have a Medicare number for contracting or certification?
(ABA) Behavior technicians are certified, not credentialed. How do they check network status?

Authorizations and Referrals

Benefits and Copays

Claims

Dual Eligible Beneficiaries/TRICARE For Life

Eligibility

Network Providers

Non-Network Providers

Provider Types

Website Login

(Website) I’m having trouble logging in to the website. What can I do?