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Network Providers

Network TRICARE Provider Roster

Note: Please review our TRICARE West Region Contract Transition FAQ page for key dates on roster submissions.

Health Net Federal Services, LLC (HNFS) offers a Network TRICARE Provider Roster template for network provider groups to add newly affiliated providers or to submit demographic updates. 

Important: Please do not submit Word or PDF versions of the template. HNFS can only process Network TRICARE Provider Rosters that are submitted as Excel documents.

Refer to the "Accessing the Template" information below for tips on downloading and using the template.

Watch our Network TRICARE Provider Roster Tutorial for a visual walkthrough on filling out the roster template and tips for avoiding common mistakes.

Exceptions

  • Applied behavior analysis (ABA) providers (including behavior technicians): Visit our Submitting ABA Provider Rosters page for ABA provider specific guidelines.
  • Providers with delegated credentialing agreements: Refer to the "Roster Submission Guidelines" section of our Credentialing Overview page for information on submitting rosters.

Submitting

  • Complete all required columns in the template (refer to the "How to Complete" tab).
  • Email the completed template to HNFS at PDMRoster@hnfs.com. Please allow HNFS up to 45 days to complete the initial roster process.

Credentialing

Once HNFS completes initial processing, providers in the roster who are currently credentialed will be linked to your network. Providers who require credentialing will start the credentialing process and require a fully completed CAQH Provider Data Portal (formerly CAQH ProView) profile.

HNFS issues credentialing determination letters to an organization's credentialing point of contact for each provider. You can check provider credentialing status using our Check Credentialing Status tool.

Accessing the Template

Click the link or template image above and save the Excel file locally to your computer. After completing all of the fields, save the file again and submit a copy following the instructions in the "How to Submit" tab. 

  • Created: Aug 27, 2024
  • Modified: Aug 27, 2024
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Provider Contract Questionnaire

Please complete the Provider Contract Questionnaire if you want to update your group's points of contact or email addresses. Fax completed forms to 1-844-836-5818.

  • Created: Apr 11, 2024
  • Modified: Apr 11, 2024
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